A hired Santa makes promises to a little boy he can't really keep.
Dreamy Paula and her husband Edgar, an insurance salesman, lead a dull, middle-class life in Struvensiel, a fictitious suburb of Hamburg. Paula runs into her childhood sweetheart Max at their 10-year class reunion. In order to save him from Hamburg's underworld, she turns - to her own surprise - from a plain country bumpkin into a tough lady.
In today’s Friesland, Fuchs, a food inspector in the district, is always in a good mood and committed to investigating North German snack bars. He dreams of a career in Hamburg, for which he works hard. But his superior at the public order office, Sigmar Koch, asks Fuchs to do him a special favor: he has to accommodate his brother Tillmann, a bad-tempered drunk.
