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In 2014, three local filmmakers in Nottingham were invited to document the life of charity shop manager Sue Tuke. In an attempt to raise the shop's profile, Sue planned to get the business 'on the net' to prevent the store from closure and become an online super star in the making. Not all went to plan as Sue’s ambitious ideas were met with obstacles from both inside and outside the shop resulting in a series of catastrophes. Sue therefore decided to not participate further in filming and the footage has not been seen… until now.