The fate of Nora, a supermarket cashier who lives happily with her boyfriend Aron, and that of Natan, a loving father who works as a night watchman, cross paths when misfortune turns their lives upside down.
These are the stories of relationships taking place in the fictional five-star hotel Fürstenhof, located in Feldkirchen-Westerham near Rosenheim with the plot revolving around members of the family room area, the hotel owners, and employees.
A medic lives with his small and strange family between the mountains and every episode he comes across a situation with not only his patients but also his family and friends.