An engaged, spoiled hotel heiress finds herself in the care of a handsome, blue-collar lodge owner and his precocious daughter after getting amnesia in a skiing accident.
A bureaucrat interviews five souls to decide which of them will be given a life on Earth. But he soon faces an existential challenge of his own.
After a twist of fate brings their families together for Christmas, Charlotte sets out to prove her old friend Jackie's life is too good to be true.