In the 90s, Isabella was eighteen and a star. 20 years later, she is still singing those same songs in small town bars with her son Bruno, playing guitar. It's because of him that her career stopped. At least it's what she tells herself.
The coming-back of a Bosnian studying-abroad girl leads to an unexpected discovery that will slowly erode family relationships.
This short movie takes place inside a peculiar Complaint Office, a setting out of this world, where anybody can lodge a complaint, even the most absurde ones. In the county office, two employees are surrounded by documents and folders, trying desperately to find the right solutions to the crazy claims they receive. As source of inspiration, a goldfish and a rabbit, who keep them company.
